Privacy notice

Who we are

Friends of Coleraine FC ("Friends", "we", "us") is a supporters' organisation founded in 2006 to support Coleraine Football Club and the wider community. For the information described in this notice, Friends of Coleraine FC is the data controller.

This notice covers the information you give us through this website. If you join as a member, we will tell you separately how your membership information is handled.

What we collect

We only collect what you choose to send us. When you use the contact or join form, we receive:

• your name;
• your email address;
• the subject you selected; and
• the message you wrote.

We do not ask for, and you should not send us, bank details or any sensitive personal information through this website.

We do not run analytics, advertising or tracking of any kind on this site, and we do not build profiles of visitors.

Why we use it, and our legal basis

We use the details from your enquiry for one purpose: to read your message and reply to it, and to follow up on anything you have asked us about — for example sending you membership information if that is what you requested.

Our lawful basis is legitimate interests — it is in both your interests and ours that we can answer an enquiry you have chosen to send us. We do not use your details for marketing, and we will not add you to a mailing list because you contacted us.

How long we keep it

Enquiries reach us as email, and we keep them only as long as we need them. In practice that means we delete an enquiry once it has been dealt with, and in any event within 24 months.

If you go on to become a member, your details will then be held under our membership arrangements rather than under this notice.

Who else sees it

We do not sell your information, and we do not share it with anyone for their own purposes.

The only third party involved is Microsoft, who host this website and deliver our email on our behalf through Microsoft Azure. Microsoft processes the information only on our instructions. Our data is held in Microsoft's UK and European data centres.

Committee members and volunteers who need to deal with your enquiry will see it.

Cookies and site storage

This site does not use tracking or advertising cookies, and shows no cookie banner because it does not need your consent for anything it stores.

The only cookie the site sets is a sign-in cookie, created by Microsoft Azure when a committee administrator logs in to edit the site. It is strictly necessary for that person to stay signed in, and is never set for ordinary visitors.

All fonts, styles and images are served from this website itself, so simply visiting a page does not send your details — including your IP address — to any other company.

Photographs

Our gallery and news pages include photographs taken at matches, events and community activities, which may show recognisable people.

If you appear in a photograph on this site and would prefer we did not use it, contact us and we will remove it.

Your rights

Under UK data protection law you have the right to:

• ask what information we hold about you, and get a copy of it;
• have inaccurate information corrected;
• ask us to delete information we no longer need;
• object to our use of your information, or ask us to restrict it;
• ask us to transfer your information to someone else, where that applies.

Exercising these rights is free, and we will respond within one month.

Contact and complaints

For anything in this notice, or to exercise any of the rights above, email us at info@friendsofcolerainefc.org.

If you are unhappy with how we have handled your information, you can complain to the Information Commissioner's Office at ico.org.uk/make-a-complaint, or by calling 0303 123 1113. We would appreciate the chance to put things right first.